Shipping/Refund policy

Shipping Policy:

Thank you for choosing Prem Mobiles for your purchases. We appreciate your trust in us. Please review our updated shipping policy below:

Shipping Time:

Orders typically ship within 0-3 business days from the date of purchase. We strive to dispatch your order promptly to ensure timely delivery.

Delivery Time:

Expect delivery within 3-7 business days after dispatch. We work diligently to ensure your package reaches you safely and efficiently.

Refunds/Replacements for Damaged Items:

The 100₹ advance payment for the cash on delivery method will be non refundable. 

Only refundable in case of damaged product.

In the unlikely event that your item arrives damaged or spoiled, please contact us at support@premmobiles.com. We will carefully consider each case and initiate a refund or replacement as necessary.

You can contact us within 7 days after delivery. We will strictly not consider replacements or refunds after 7 days.

For any return or complaint, the customer must provide an unedited and continuous video of the product’s unboxing

Refund amount will be credited to your provided bank details within 5-7 days.

Privacy Policy:

We value your privacy. Any personal information you provide will be used solely for processing your order and improving your shopping experience. We do not share your information with third parties.